Check out Design with empathy, deliver with compassion. by Jen Frahm. Here is an excerpt:
A penny dropped for me a couple of week’s ago. It was out of a Mindful Self-Compassion Skills training course in Brisbane with Dr Christopher Germer and Tina Gibson. One of the things that came up was the difference between empathy and compassion. Because, when talking in terms of empathy,…
The full article is available here.