Check out “The Art of Change Management” vs. “The Science of Change” by Christopher Smith. Here is an excerpt:
Is it the “art of change management” or the “science of change management”?
It’s both.
If you are a change management professional, you probably know this.
The people side of change management requires finesse, soft skills, and top-notch communications.
Of course, there is more to…
The full article is available here.