A Fast Crash Course on the ITIL Change Management Process

by Arnold Burian

Check out A Fast Crash Course on the ITIL Change Management Process by Christopher Smith. Here is an excerpt:

Changes to IT services can be difficult, trying, and exhausting. Change management methods — such as the ITIL change management process — removes headaches, speeds up the transition, and makes it easier for everyone involved.

So what exactly is ITIL and how useful is it?

A Quick Overview of the…

The full article is available here.

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