Check out Working With “Kaizen”: Everything You Need To Know About Human And Organizational Development by Christopher Smith. Here is an excerpt:
“All improvement begins with the identification of a problem”.
These words were spoken by Mazaaki Imai, Founder of the Kaizen Institute in Japan.
“Kaizen” means improvement. Literally translated, it’s “change” (kai) “for the better” (zen). And this quote should be a source of…