Check out “It’s Personal” — What Is Change Management Process & How To Design An Effective One by Christopher Smith. Here is an excerpt:
If I had a dollar for every time I’ve been asked, “what is change management process all about?” I’d be a very rich man.
I could give you the short answer. Or the long answer.
But neither would be 100% accurate. And by that I mean, the change management process is different for every CEOThe full article is available here.