Change Management: ITIL 101

by Arnold Burian

Check out Change Management: ITIL 101 by Christopher Smith. Here is an excerpt:

In change management, ITIL is a well-known, widely accepted approach to change.

But is it right for your organization?

Below, we’ll look at why this process is so popular, what its benefits are, and potential drawbacks.

From there, you can decide for yourself if ITIL is right for you.


The full article is available here.

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