Check out When Resistance is Justified: Three Tales of Leaders Who Should Have Listened by Heather Stagl. Here is an excerpt:
Business history is littered with companies that missed the change boat. We’re all familiar with the stories of Polaroid, Blockbuster Video, Borders Bookstores, Nokia. But what about companies that changed when they shouldn’t have? Companies try new strategies and processes all the time….
The full article is available here.