Check out How to Do Change With People, Not To People by Heather Stagl. Here is an excerpt:
One of the prescriptions to avoid causing resistance is to make change something that we do with people, not to people. When we do change to people, it feels forced, and people are more likely to dig in their heels to slow it down or stop it. People are less likely to respond negatively to […]
The full article is available here.